At Lucen Wander, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

  • Name
  • Shipping address
  • Email address
  • Phone number
  • Order details

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Communicate updates, promotions, and relevant offers
  • Comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share limited information with trusted partners who help us operate our website and fulfill your orders, such as shipping and logistics providers.

Data Security

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, please note that no method of transmission over the Internet is 100% secure.

Cookies

We use cookies to enhance your experience, remember your preferences, and track website usage. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of the site.

Opt-Out Instructions

If you do not wish to receive promotional communications from us, you can opt out at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Emailing us directly at [email protected] with the subject line “Opt-Out Request”

Please note that you will still receive order-related and account-related communications even if you opt out of promotional emails.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To request this, please contact us using the email provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].